Removing matts and continuous brushing can be very painful and distressing for your dog. As such, we will always advise clipping to remove the matted and damaged coat.
Since matts rest tightly on the skin, they can often cause or reveal inflammation, existing injuries, restricted movement, and blood circulation issues. Once removed, your dog may itch, lick, or feel irritated until the skin and blood flow return to their normal position.
If your dog needs to be clipped short due to excessive matting, we will be sure to contact you first, if not already discussed in the pre-consultation.
Severely matted dogs will incur an additional charge of £10 for de-matting and/or clipping off the coat. The procedure can take significantly more time and labour, as well as more product and equipment wear and tear than a routine groom.
If your dog does suffer with excessive matting, we are happy to discuss the appropriate brush and techniques to groom your dog correctly. We would also encourage regular full grooms and in between maintenance.